Privacy Policy Effective Date: May 27, 2026 Arqui B Remodeling LLC ("Arqui B," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website at www.arquibremodeling.com or submitting information to us through our website, contact forms, social media advertisements, or other channels, you agree to the practices described below.
Who We Are Arqui B Remodeling LLC is a premium surfacing and remodeling company serving the Greater Charlotte, NC metropolitan area. Our mailing address is 1031 Gaston Ave, Gastonia, NC 28052. You can reach us by phone at 980-666-8622 or by email at info@arquibremodeling.com.
Information We Collect We collect information in three ways: information you give us directly, information we collect automatically when you visit our website, and information we receive when you interact with our advertisements on third-party platforms. Information you give us directly includes your name, phone number, email address, mailing or property address, project details, photos or descriptions of the surfaces you want resurfaced, and any other information you choose to share when you request a quote, fill out a contact form, send us a message, or interact with us by phone, text, or email. Information we collect automatically includes your IP address, device type, browser type, pages visited, time spent on pages, referral source, and general location data. We collect this information using cookies and similar technologies. You can read more about our use of cookies in the Cookies section below. Information from advertising platforms includes the data you submit when you respond to an Arqui B advertisement on platforms such as Facebook, Instagram, or Google. When you submit a lead form through one of our Instagram or Facebook ads, Meta Platforms, Inc. shares the contact information and responses you provided with us so we can follow up on your request.
How We Use Your Information We use the information we collect to respond to your quote requests and inquiries, schedule and provide consultations and project services, send you estimates, proposals, and project updates, communicate with you by phone, text, or email about your project, improve our website and services, measure the performance of our advertising campaigns, show you relevant advertisements on platforms such as Facebook and Instagram, comply with legal obligations, and protect the rights and safety of our customers and business. We do not sell your personal information to third parties.
Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to recognize your browser, remember your preferences, and understand how visitors use our site. We also use the Meta Pixel, a tracking tool provided by Meta Platforms, Inc., which allows us to measure the effectiveness of our Facebook and Instagram advertisements and to show relevant ads to people who have previously visited our website. You can control cookies through your browser settings, and you can opt out of personalized advertising from Meta by adjusting your ad preferences inside your Facebook or Instagram account. Disabling cookies may affect how some parts of our website function.
How We Share Your Information We share your information only as needed to operate our business. This includes sharing information with service providers who help us run our website, send emails, manage customer relationships, and deliver advertising, with advertising and analytics platforms such as Meta Platforms, Inc. and Google LLC for the purposes described above, with professional advisors such as accountants, attorneys, and insurance providers, and when required by law, court order, or to protect the rights, property, or safety of Arqui B, our customers, or others.
How Long We Keep Your Information We keep your information only as long as needed to provide our services, follow up on your inquiry, fulfill the purposes described in this policy, and comply with our legal and tax obligations. When information is no longer needed, we delete or anonymize it.
Your Choices and Rights You have the right to request access to the personal information we have about you, request that we correct or update inaccurate information, request that we delete your personal information, opt out of marketing emails and text messages by following the unsubscribe instructions in those messages or by contacting us directly, and opt out of personalized advertising through your Facebook, Instagram, or Google account settings. To exercise any of these rights, contact us at info@arquibremodeling.com or 980-666-8622.
Children's Privacy Our services and website are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn we have collected information from a child under 13, we will delete it promptly.
Third-Party Links Our website may include links to third-party websites, social media platforms, and partner sites such as Vuba Stone and Rubber Stone. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information with them.
Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us If you have questions about this Privacy Policy or how we handle your information, contact us: Arqui B Remodeling LLC 1031 Gaston Ave Gastonia, NC 28052 Phone: 980-666-8622 Email: info@arquibremodeling.com
